Leveraging Transportation Network Companies in Traditional NEMT Programs
Date: May 3, 2017
Time: 3:00- Eastern
Associate Member Host: MTM, Inc.
Presenter: Eric Reynolds, MTM's VP of Business Development

With the rise in popularity of Transportation Network Companies (TNCs) nationwide, many health plans are considering utilizing on-demand providers like Uber and Lyft to augment or enhance their non-emergency medical transportation (NEMT) programs. There is a great need for NEMT providers who can enhance on-demand service provisions within NEMT networks, and TNCs fulfill that need. However, solely utilizing TNCs for transportation service poses compliance risks to NEMT programs such as drivers and vehicles not meeting stringent credentialing requirements and challenges around advance scheduling.

When TNCs are utilized properly by a NEMT benefits manager as service providers on a controlled quantity basis, the risks drastically decrease, allowing health plans to be confident in the safety and compliance of their NEMT program while taking advantage of the high quality, technologically savvy operations offered by TNCs. This webinar will explore the opportunities and benefits available to health plans through this model, including:

  • Enhanced gap filling, particularly in response to short notice and on-demand trips such as those for hospital discharges, will calls, and stranded passengers
  • Cost savings with standard TNC rates that are typically below Medicaid rates paid to traditional NEMT providers for short notice and on-demand trips
  • Improved network adequacy through large networks that can be deployed almost immediately in urban markets
  • Technological advances, such as text message notifications to passengers with trip details and estimated arrival times

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Managing Risk in the Treatment of Chronic Pain      
Date: October 11, 2017
Time: 3:00- Eastern
Associate Member Host: Millennium Health
Presenter: Maria Chianta, PharmD Director of Clinical Affairs, Managed Markets Millennium Health

Utilizing opioid therapy for the management of chronic pain must involve careful patient selection and evaluation of risk versus benefit including the risks of misuse, abuse, diversion, overdose and substance use disorders.  Chronic opioid therapy should also be accompanied by an ongoing, multifaceted monitoring plan.  Through discussion of current literature and case study application, this program outlines the necessary steps to evaluate risk, stratify patients, and create a monitoring plan based on individual risk level.  Relevant tools and resources are provided for practical application and creation of risk management plans in clinical practice.

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